Pacific Agency Group Property Management

Exceptional Professional First-Rate
Property Management
in Southern California

We are your reliable partner in property management. With over 20 years of experience in real estate and a decade of managing rental properties.

Properties managed the right way

We provide exceptional property management services:

Rental
Marketing

We will market the properties through several resources (our website, our social media, signs on the property, etc) and will assist you with establishing fair market rental value for each rental unit.

Rent
Collection

We have most tenants set up on auto payment. After the 5th of the month, rent is considered late and late fees go into effect. We contact the tenants to get an understanding of when rent will be paid.

Property
Inspections

We have the tenants fill out a move in inspection report when first taking possession of the property. We also conduct quarterly inspections inside and outside the home. We inspect for items that would need repair.

Tenant
Screening

This can vary but what is consistent is if the tenant follows our directions during the screening process. We verify income, employment, check landlord references and do credit, criminal and eviction check.

Maintenance
Support

Each maintenance issues is answered within 24 hours and usually answered same day. The requests are logged in our system, which memorializes when the request was first made.

Lease
Enforcement

Tenants and property managers are bound by the Lease terms. Any lease violations are handled promptly We will offer a human touch but point to the Lease as necessary to remind tenants of the terms the agreed to.

Our property management services enhance the value and appeal of our clients' investments. We are committed to fostering strong relationships with our property owners and tenants.

Profitability

Because we are local rental market experts, we can make sure your property is rented for top dollar so you aren't leaving money on the table.

Consistency

Our systems and processes make things like rent collection and repairs smooth. This ensures you get your rents on time each month.

Peace-of-Mind

Trying to manage your rental property yourself is stressful and even risky. Our expertise and systems will make sure you can relax and enjoy your life.

What makes our service exceptional?

From property maintenance to tenant relations, our team ensures that your property is well taken care of. We provide peace of mind and exceptional service.

FREE Property Management Rental Analysis

Valuation

Learn what your property should rent out for

Optimization

More details how we can maximize your profitability

Compatibility​

See if your property is a good fit for our services

The free rental property analysis is provided as an informational service to help you understand potential rental values and strategies for maximizing profitability. It is based on market data and insights but does not guarantee specific outcomes. The analysis includes an estimate of what your property could rent for, suggestions on profitability optimization, and an assessment of whether your property aligns with our services. Actual results may vary based on market conditions, property specifics, and other variables. This service is non-binding and does not create any contractual relationship.

What Sets Pacific Agency Group Apart?

We Actually
Know Your Name

Communication between owners, tenants & vendors is essential for any property management company. All phone calls, emails and texts are returned in 24 hours. Our services are personalized through a commitment to understanding the unique needs and preferences of each client.

We are
Experienced Pro's

We know communication and maintenance are the two biggest complaints from investment property owners regarding their management company. We are 100% dedicated to answering all of your questions in a 24-hour time frame. We are also committed to answering a tenant’s work order submission within 24 hours

Our Systems
and Processes

Rental systems, maintenance systems, and eviction systems are vital. Our systems are tried and true, ensuring you have a worry-free experience with Pacific Agency Group Property Management. Our goal is to give you time, money, and freedom to grow your investment portfolio!

Surrounding Southern California Areas We Serve

We love to Know Our Clients are Happy

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Vilija Marshall profile picture
Vilija Marshall
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Buying my first home was definitely daunting, but Kathy and Catherine made the whole process so easy and comfortable through every step. I felt like they always had my best interest at heart – they were always there to explain or answer or guide me through anything I needed. Kathy and Catherine are a superstar team that went well above and beyond for me, and I am thrilled to be in my new home. Thank you!
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Carolyn K profile picture
Carolyn K
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Kathy and Catherine are truly outstanding professionals. The key metric for me in buying my home/condo is trustworthiness—trusting the realtor to do thorough research to produce options that fit my specific needs, trusting them to secure a fair and good price for my purchase, trusting them to provide efficient and accurate follow through for a successful purchase. They exceeded all expectations! When I was unable to meet inspectors and workers, Kathy and Catherine happily stepped in time and time again, communicating with me instantly, providing insight and suggestions for saving money and expeditiously getting the work done. They are conscientious and hard-working, tenacious in their dealings, and very knowledgeable about the market with their decades of real estate experience. Kathy and Catherine saw me as “family” for whom they wanted to provide reliable, exceptional service. And by the way, my son also used Pacific Agency Group and he and his wife absolutely love their home and their neighborhood and are very grateful for the hard work, keen eyes, and sound judgments of this team. Yes, I would wholeheartedly and without exception recommend Pacific Agency. And also, by the way, these two women are fun and upbeat and absolutely great human beings!
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Jake Melcher profile picture
Jake Melcher
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To Whom It May Concern, 3 April 2024 Over the past 3 years, I have used the services of Kathy Asato and Catherine Killion for buying, selling, and property management of my homes. In all aspects, I would recommend them with high regard. Their skill set has been created through significant experience over a variety of market conditions. Upon our initial meeting in the summer of 2021, they showed up prepared with market research, history of my home, and proceeded to assess the house I wished to sell. They set expectations for the sale in terms of time frame and cost, and answered a myriad of questions from me over the next few days while gathering significant information from me about the remodeling of that particular unique home on the Clark County Historic Register. Since then, I’ve purchased another home through their agency and now have them managing it comfortably while I live a time zone away. Key factors that set Pacific Agency Group apart: 1) Excellent, accurate communication in a very timely manner 2) Market understanding with the ability & patience to explain their strategy 3) Professionalism as they represent you and to prospective buyers, sellers, & tenants 4) Fees inline with the market and openly discussed upfront. No ‘gotcha’ costs hidden in paperwork ever. 5) Follow up on deals that didn’t work out and possible realignment as market conditions might change. These are the difficult conversations that most realtors want to ignore, but Kathy and Catherine take these conversations on very professionally to keep all parties aligned in the end goal. 6) Consulting on remodeling/painting/staging as you prepare to sell or rent I’ve enjoyed the relationship that I have with Kathy and Catherine and wouldn’t hesitate to recommend them to guide any and all major real estate transactions. Sincerely, Jake Melcher
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Tonaya Craft profile picture
Tonaya Craft
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Kathy and Catherine made our first homebuying experience so smooth! They understood our family's dynamics and needs and made the decision-making process easy. They are so personable and still come around during the holidays to deliver goodies. We just love the chance to see them! If you are considering buying a house in Vancouver, do yourself a favor and call Kathy and Catherine!
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Johanna K profile picture
Johanna K
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Kathy and Catherine were phenomenal agents from our introduction to closing. They were welcoming, friendly, and incredibly easy going - we took our time finding our new home and they both helped us to find options, viewing many before finding just the right one. They are great communicators and are a great team together. Kathy and Catherine will stay with you all the way, even identifying common issues with homes in the area during inspection and ensuring everything is checked, fixed, and perfect before signing. Their negotiating skills and knowledge of downtown Vancouver and surrounding neighborhoods were exactly what we needed and we were able to land the home of our dreams even when it had many offers. We are so thankful for Kathy and Catherine!
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Howie Davis profile picture
Howie Davis
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Outstanding Realtors! As a mortgage broker, I've worked with many real estate professionals. Kathy and Catherine are exceptional. Their expertise, communication, and genuine care for clients make them stand out. If you want a smooth and enjoyable home-buying experience, I highly recommend this dynamic duo. They're the best in the business!
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Lynn Humphrey profile picture
Lynn Humphrey
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★ ★ ★ ★ ★ "We found the best realtors in Catherine Killion and Kathy Asato. Not only are they knowledgeable and professional, they are fun to work with and made our home buying a pleasure. We put an offer on a home and the seller's agent was less then truthful. Kathy and Catherine navigated us through that disaster and were able to ensure we received our earnest money back. We have since purchased another home and are very excited to move in soon. Catherine and Kathy helped us through the process and it couldn't have been easier. I look forward to seeing these two women again and would definitely not hesitate to refer them to friends and family. If you are looking for a realtor, you will not go wrong hiring Kathy Asato and Catherine Killion."
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Clark Quality Painting LLC profile picture
Clark Quality Painting LLC
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We have been working with Kathy and Catherine for the last 5 years .we have had the pleasure of painting both their homes and painting several houses for their reality clients before going on the market .we work with many realtors,but Kathy and Catherine are by far the best realtors we have had the pleasure to work with .They are very good at what they do and make every job go smooth .